Nsaa Quilting & Embroidery: trading terms and conditions:


  1. Nsaa Polperro
    Fish Na Bridge
    The Coombes
    PL13 2RQ

  2. Unless advised on this website or notified by email, we aim to despatch orders within 2 working days of receiving confirmation of payment for an order.

  3. Payment is through Paypal which facilitates a secure method of payment by most generally accepted credit cards, debit cards, or through a Paypal account.

  4. The Paypal system will confirm receipt of payment to Nsaa Quiting and Embroidery, and to the customer.

  5. We also accept orders by post with cheques made out to Angela Pollok; we would then aim to despatch orders within 2 working days of cheque clearance.

  6. Nsaa Quilting and Embroidery complies with Distance Selling Regulations and will provide a full refund, provided notification is received within seven days of a customer receiving an item, and the product returned to the above address. Notification should be by email to returns@nsaaquilting.co.uk or by post to the above address; customers are advised to obtain a certificate of posting when returning goods.

  7. Nsaa Quilting will NOT accept a cancellation and provide a refund where the packaging has been opened and the goods soiled, damaged or incomplete, unless the goods themselves are defective.

  8. We will only use information supplied by a customer to process an order, we will not sell or share your information with any third party.

  9. We do not receive or hold any information on customers’ credit or debit cards; this information is processed by Paypal.

  10. Shipping includes packaging and posting and is charged based on cumulative weight.

  11. All import duties and local taxes on export orders are the responsibility of the customer.

In case of any dispute please contact the Online Dispute Centre


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